Asset inspections and maintenance
Turn road, footpath, drainage, parks or facility inspection forms into mobile records. Link observations and photos to an asset or job, then prepare a reviewed report or supported work-order update.
ADELAIDE & REGIONAL SA · LOCAL GOVERNMENT
Practical AI for local and regional councils.
Help council staff spend less time re-entering information and chasing records. Work Site AI offers practical onboarding, field apps and workflow improvements for local and regional councils across Adelaide and South Australia.
Built around the way your team works.
Start with one service or operational task: an inspection sheet, maintenance request, contractor record or recurring report. We map how it moves between the field, customer service and the office, then scope an improvement with the people who use and manage it. Your council’s existing systems, service obligations and internal approvals shape the approach.
Service requests and correspondence
Extract the location, issue and requested action from permitted correspondence. Suggest routing and draft replies for staff to check, while preserving the source and the council’s response process.
Contractor and project records
Bring together quotations, purchase orders, delivery evidence, progress updates and outstanding actions. Check information against the approved procurement and finance systems before updating records.
Reporting and knowledge access
Prepare draft maintenance summaries, project reports and meeting actions from agreed sources. Help staff find approved procedures and documents, with source links and review before anything is relied on or published.
ILLUSTRATIVE WORKFLOW
Example: a maintenance request through to a reviewed work record.
- 01
Use a permitted request and identify the asset, location and issue; flag missing details for staff review.
- 02
Have the service owner confirm the priority and action, then assign the job through the agreed process.
- 03
Capture the field observations and photos, review the outcome and save the completed record to the authorised system.
Check whether it makes a difference.
Compare handling time, duplicate entry, missing fields and the time needed to find the supporting record. Check staff usability and service quality alongside any time saving. Agree the success measures before the pilot.
See a generic field logging exampleAgree the checks before the build.
Involve the service owner, IT, records and procurement teams early. Agree information classification, approved platforms, named access, retention, review logs and which system holds the official record before connecting live data. Start with fictional or suitably de-identified examples, then test a bounded workflow. Decisions affecting residents, statutory functions and official communications remain with authorised council staff.
The proposal sets out deliverables, account access, testing, handover and support. Read the security and privacy safeguards and service terms.
Practical questions.
Can this work with our existing council systems?
We assess supported interfaces, imports, exports, licence conditions and vendor restrictions first. A controlled process around the existing system may be the useful first step. Integration feasibility is confirmed during scoping; each authoritative record and update process needs an owner.
Can a small regional council start with one team?
Yes. A pilot can focus on one form, report or service process, with a defined group of staff and agreed success measures. Remote delivery, training and any site visit requirements are included in the proposal.
Do we have to use a particular AI platform?
No. OpenAI and Claude are our main focus, but the council’s approved technology, information handling and procurement requirements come first. We assess whether the proposed tools and account arrangements suit those requirements before agreeing the work.
Can we test the approach before a wider rollout?
Yes. We can scope a pilot around one authorised task with sample data and agreed review criteria. The public examples show recreated tools from Ben’s own work; council-specific workflows on this page are proposed applications to assess with your team.